Monday 14 December 2009

Customer Satisfaction Survery Results

Customer Satisfaction Survery Results

The AIC recently completed its annual Customer Satisfaction Survey with results gathered offering positive insights and testimonials. We also sought feedback into the benefits of some core AIC offerings


Satisfaction, recommendations and professionalism...

  • All AIC clients were satisfied with the AIC's services
  • 95% of AIC clients are likely to refer the AIC to other individuals and organisations
  • 83% of AIC clients believe our level of professionalism was above their expectations 

"The AIC was very useful as a credible organisation to gain access to potential distribution partners"

"The AIC’s training courses for IP and Commercialisation issues for people new to the area are very good"

"The service and outcomes were excellent. Will recommend to colleagues again next year"


The winner of the prize for taking part in the AIC Customer Satisfaction Survey was Warren Brady from Smart Services CRC, Congratulations Warren!

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Testimonials

“The workshop was extremely valuable in developing a business”

Ian Burton, Northern Gulf Resource Management Group